Bought: Master of Malt, 11th June 2015
86.08/100 – Whiskybase (average from 194 member votes)
I bought this Laphroaig 15yo followed quickly by the 18yo. Both are very collectable. The 15yo is a limited edition of 72,000 bottles and the 18yo has been discontinued. It was after I bought the 18yo that I had my first direct dealings with Laphroaig and their website shop. As a ‘Friend of Laphroaig’ I got sent an email by the distillery on my birthday offering me a discount. How kind! I went and had a look and a cask-strength Laphroaig for £40 caught my eye. I went shopping for other things such as a Glencairn glass before going back to the cask-strength bottle and clicking through to its dedicated page. It was only then that it said “out of stock”. The bottle was given special place on the Home page and appeared on the list of shop whiskies without a word about being out-of-stock. I was annoyed then I remembered it was my birthday so I became angry that Laphroaig had tainted the start of my special day. I then became angry that I was angry! I sent them an email only to be fobbed off with a reply saying they were busy dealing with orders for their 21-year-old bottling and my issue had been sent to their website team.
With so many whisky distilleries out there it helps to be able to rule a few out from time to time. Thank you Laphroaig for removing yourself from my list by ruining the start of my birthday! I had a look on their website for cancelling my “friendship” but there wasn’t any option. If someone would like to start a group called “Enemies of Laphroaig” then count me in! Their whisky is lovely but their website and customer service is seriously lacking. No more Laphroaig for me!
Here is an insightful and interesting review of the Laphroaig 15yo by the German expert Horst Luening: